If talking to a real-life human is more your thing, you can reach our Customer service team via email (below).

How can we help?

FAQ

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our sister sizing chart.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Shipping, Returns & Exchanges

What is the shipping policy?

Currently we ship worldwide, and always in compostable packaging.

Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Do you do returns?

We unfortunately only accept returns if there is a fault in the garment that hasn't been explicitly mentioned in the description. With vintage items you should expect minimal signs of wear but anything severe will be shown or listed.

About Us

Where is our stock from?

Our stock is sourced all over europe from multiple warehouses and lingerie collectors that collect unwanted and pre-loved clothing. With the rise of fast-fashion it's becoming harder to keep up with demand which means tonnes of clothing gets discarded as seasons change and new trends infiltrate our wardrobes. This means there's a huge market for pre-loved clothing and vintage sellers like us can help lighten the load of landfills when we show people that they still have value. 

Second hand will always be the most sustainable way to buy clothes and by buying from us you're keeping clothing circular—which gives each piece a new life and a new home. 

Do we only sell online?

Yes, in the future we'd absolutely love to have a physical shop, but for now we only sell on our website and on depop. In the meantime we will hopefully do some outdoor markets during the summer, to stay in the loop about any pop-up shops check out our instagram

What is ani vintage?

Our speciality is lingerie sourced ethically in Europe and packaged with love in Ireland. At Ani Vintage, we take great pride in re-homing clothes and providing a stylish and sustainable way to shop online so you can start building your own vintage collection.

All of our pieces are special because we're rarely able to source more, so each garment is 1 of 1. This way of shopping brings life and excitement back to clothing that was once discarded or out of fashion, and allows you to curate your one-of-a-kind wardrobe.

Get in touch

Have questions about your order, or a general enquiry? Tap the button below to send us a message, or email us here: contact.anivintage@gmail.com